Last updated: January 2026
1. INTRODUCTION
This Cookie Policy explains how Cookmate (Pty) Ltd (“Cookmate”, “we”, “our”, or “us”) uses cookies and similar technologies on our website, www.thermomix.co.za. It should be read together with our Privacy Policy, which describes how we collect, use, and protect your personal data in accordance with POPIA.
By continuing to browse or use our website, you consent to the use of cookies as outlined in this policy, subject to your cookie preferences.
2. WHAT ARE COOKIES?
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help us improve your experience by remembering your preferences, enabling certain website functions, and helping us understand how visitors interact with our site.
3. TYPES OF COOKIES WE USE
We use the following categories of cookies:
3.1. Essential Cookies
These cookies are necessary for the website to function properly. They enable basic features such as page navigation, secure areas, and access to forms.
3.2. Performance and Analytics Cookies
Used to collect anonymous information about how visitors use our website. We use tools such as Google Analytics to monitor traffic, identify popular pages, and improve usability.
3.3. Functional Cookies
These remember your preferences (for example language, region, demo registration details) to enhance your experience on future visits.
3.4. Marketing and Social Media Cookies
These cookies track your interaction with our social media and advertising platforms (for example Facebook, Instagram, and LinkedIn) to deliver relevant advertising and measure the effectiveness of campaigns.
4. THIRD-PARTY COOKIES
Some cookies may be placed by third-party services integrated into our website, such as:
- Google Analytics and Meta Pixel for analytics and advertising
- Mailchimp for email subscription management
- Payment gateway providers for secure transaction processing
These third parties have their own privacy and cookie policies. Cookmate ensures that only trusted, POPIA-compliant services are used.
5. MANAGING COOKIES
You can manage or disable cookies at any time by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of the website.
To manage cookies:
- Chrome: Settings – Privacy and Security – Cookies and other site data
- Safari: Preferences – Privacy
- Edge: Settings – Cookies and site permissions
You can also opt out of targeted advertising by visiting www.youronlinechoices.com.
6. COOKIE CONSENT NOTICE
When you first visit our website, you will see a cookie banner asking for your consent. By clicking “Accept All”, you agree to the use of all cookies as described in this policy. You may click “Manage Preferences” to customise your cookie choices.
Your consent will be stored for 12 months unless withdrawn earlier.
7. UPDATES TO THIS POLICY
We may update this Cookie Policy periodically to reflect changes in technology, law, or our data practices. Any updates will be published on our website with the latest revision date.
8. CONTACT INFORMATION
If you have any questions or concerns about our Cookie Policy, please contact:
Information Officer: Monica Afonso
Telephone: +27 82 447 1418
Email: customercare@cookmate.co.za
Address: Bedford Village Shopping Centre, Corner Nicol Road and Van Buuren Road, Bedfordview, 2007
This Cookie Policy complies with POPIA (Act 4 of 2013) and ECTA (Act 25 of 2002).
